Many of our services can be done by secure video. You book online, join from your phone, tablet or computer, and pay the same fee as an in-clinic visit.
Who can book
Anyone who is physically in Ontario at the time of the visit. Our clinicians are licensed in Ontario, so if you’ll be outside the province on the day, please rebook.
What you need
- A phone, tablet or computer with a camera and microphone
- A reliable internet connection and an up-to-date web browser
- A private, quiet place where you can talk freely
- Your medications or recent readings nearby, if they relate to the visit
Joining your visit
- Book online and complete the short form you’re sent.
- Your secure link arrives by email 30 minutes before the visit.
- Join about 5 minutes early to check your camera and sound.
- If the video won’t connect, call 548-997-9797 and we’ll help.
Services available by video
- Adult ADHD assessment and follow-up
- Menopause and perimenopause care
- Weight-management follow-ups
- Sleep assessment and results review
- Counselling with our Registered Social Worker
- Medication reconciliation and medication reviews
- Medical notes and simple forms
- Minor illness visits
- Travel health consultations
- Consultations for uninsured patients
Privacy. Video visits run through Jane, our secure clinical system. We confirm who you are and where you are at the start of each visit. Some needs, such as an examination, measurements or an injection, require an in-clinic visit; we’ll book that if it’s needed. Read our privacy and virtual care page.
Plan your care
Review appointment options, inclusions and fees before booking. Our team will confirm the service and total cost.
